Privacy Policy

Last updated: September 24, 2025

Midwood Road (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, emails, and services.

What We Collect

  • Personal Information: When you sign up for our email list or purchase from us, we may collect your name, email address, and payment details (through secure third-party providers).

  • Non-Personal Information: We may collect data such as your browser type, device, and website usage through cookies or analytics tools.

How We Use Your Information

  • To send you updates, resources, and promotional offers (with your consent).

  • To improve our website and services.

  • To process purchases and deliver products/services.

Sharing Your Information

We do not sell or rent your personal information. We may share limited data with trusted service providers (e.g., email platforms, payment processors) who help us operate our business, but they may only use it as instructed.

Your Choices

  • You may unsubscribe from emails at any time by clicking the “unsubscribe” link.

  • You can disable cookies in your browser if you prefer not to be tracked.

Security

We take reasonable steps to protect your information. However, no online transmission is 100% secure, so we cannot guarantee absolute security.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from them.

Cookies

Midwood Road's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via Email and/or SMS. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile Terms of Service

Last updated: Oct. 13, 2025

The Midwood Road mobile message service (the "Service") is operated by Midwood Road (“Midwood Road”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Midwood Road’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Midwood Road through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Midwood Road. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18778126412 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Midwood Road mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18778126412 or email rhett@midwoodroad.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.


Contact Us

If you have questions about this policy, contact us at:
Midwood Road
rhett@midwoodroad.com